Making a decision on which sales software to use is one of the most important decisions you will make in your business. Not only do you need reliable business software for your accounts but you also need to serve people in a timely manner and have systems that are easy for staff to use. For this reason you really need to make a list of what you would need your point of sale (POS) software and equipment to do for your business. If you are upgrading this is a simple task of things you wish your POS tools could do.
What’s the Right POS System for Me?
There is no one size fits all approach to how you process your sales but there are common tools that you may need to operate in a modern sales environment.
Do you plan to accept credit and other cards as well as cash?
Are you operating in e-commerce or are you thinking about selling online?
Is the speed of processing an issue for you?
Will you need to place purchases ‘on account’ for customers?
These are just a few of the questions you will need to ask yourself before you look at POS upgrades or purchases. For example, if you operate solely online, there is no need to purchase scanning equipment unless you plan to use it to process incoming and outgoing stock. On the other hand a retail store relying on bar-codes for inventory and pricing could not get by without a scanner.
Managing and Monitoring Sales
The right POS system will allow you to manage and monitor your sales as well as staff performance. If you have your inventory systems linked up with your checkout systems then it will also make keeping track of stock less of a hassle. The times are gone when you would have to keep a track of sales manually and enter them into spreadsheets. Good software will give you the option to do a variety of daily, weekly, monthly and even yearly reports.
Can Your Staff Use It?
Ease of use is one of the primary considerations when researching what your next or new point of sale system should consist of. There is no point having all of the latest features and payment options under the sun if it is difficult to learn or cumbersome for your staff to use. Always keep in mind who will be using new systems you implement into your business.
Cost will be a major factor (especially for small business owners) as top of the line systems can be worth a fortune. Instead, it is best to stick to functionality and find software that is easy to operate, does what you need and hopefully has the option to be expanded. The way most POS systems operate means that additional tools or software is usually not a problem. Don’t need something straight away? Then purchase a basic system and add new components to expand the system as needed.